Webinar | 50 min The Key to Offering a Frictionless Customer Experience We’ve all been there, companies that are easy to purchase from, but they disappear when things go wrong. Or worse, it’s very easy to get in touch with them in lots of different ways, so you use them all and get many different answers. What causes painful customer experiences? Too many touchpoints to interact with your brand and not enough coordination. But, to the surprise of many, customers don’t mind switching channels, as long as the transition is seamless. It doesn’t need to be a headache to give your customers a frictionless end-to-end service journey. Join CX experts from Dixa and Playvox: Make the customer journey less of a labyrinth Manage the end-to-end customer service journey Improve the agent experience for a better customer experience Understand the customer’s experience through data Spread these findings throughout the organization Replay the Live Webinar Share Featured On-Demand Webinar 60 min watch Introduction to Dixa Knowledge We’re thrilled to announce the launch of Dixa Knowledge – your centralized hub for delivering seamless, accurate, and up-to-date knowledge articles across your entire brand to your agents and customers. Watch now 60 min watch Dixa Roadmap Update Q1 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Webinar 25 min watch Creating Game-Changing Customer Experiences with AI AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo