Webinar | 50 min The Key to Offering a Frictionless Customer Experience We’ve all been there, companies that are easy to purchase from, but they disappear when things go wrong. Or worse, it’s very easy to get in touch with them in lots of different ways, so you use them all and get many different answers. What causes painful customer experiences? Too many touchpoints to interact with your brand and not enough coordination. But, to the surprise of many, customers don’t mind switching channels, as long as the transition is seamless. It doesn’t need to be a headache to give your customers a frictionless end-to-end service journey. Join CX experts from Dixa and Playvox: Make the customer journey less of a labyrinth Manage the end-to-end customer service journey Improve the agent experience for a better customer experience Understand the customer’s experience through data Spread these findings throughout the organization Replay the Live Webinar Share Featured On-Demand Webinar 50 min read Unlock the powers of GPT and AI with a solid knowledge base Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up. Watch now Webinar 50 min read ChatGPT is coming for your customer service job! ChatGPT, the new AI-powered chatbot, might be the most widely adopted tool in the last few months, and amid a market downturn – do we all need to be worried? Watch now Webinar 50 min read How to Create an Effortless Experience That Builds Customer Loyalty We’ve all been there, companies that are easy to purchase from, but they disappear when things go wrong. What causes painful customer experiences? Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo