Ride the peak season tidal wave: 6 top tips

Wave goodbye to Black Friday and Holiday stress! Get the insider scoop on the Top 6 trends that will skyrocket your eCommerce support – just in time!


23rd October 2023
7am PST (San Francisco)
10am EST (New York)
3pm BST (London)
4pm CEST (Copenhagen)
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The lowdown

Get your eCommerce customer service in shape ahead of this year’s peak season, without breaking a sweat!

Ride the holiday rush like a pro!

  • Get actionable insights that will help you stay ahead of the curve (and save your sanity!)
  • Grab our top tips and how to prioritize them for your business
  • Navigate limited resourcing alongside balancing increased demands on your CS team
  • Get a bonus 10-point checklist to help you capture and convert your increased traffic

Location

This event is virtual, so you can enjoy it from the comfort of your own home ☕️

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Your CX experts

Maurits Pieper
Head of Partnerships, Dixa

Maurits is Head of Partnerships, working with our partner and integration ecosystem. He’s passionate about enabling clients to power-up their CX tech-stack quickly and easily. Stay tuned as Maurits shares his thoughts from our wider CX partners, on successfully navigating through the upcoming peak season.

Jose Herrera
Co-Founder & CEO, Hire Horatio CX

Join Jose as he tells the story of how he’s built a next-generation customer support firm, developed the customer support strategy of clients and enables them to manage peaks (and troughs!) efficiently. Previously a VP at Morgan Stanley and Analyst at Goldman Sachs, he’s perfectly placed to share his expertise on leveraging CX as a revenue generation machine!

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