Conversational Analytics

Capturi

Transform your call recordings into valuable insights with Dixa’s Capturi integration.
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Capturi and Dixa

Use insights from call recordings to optimize team performance.

Analyze conversations

Capturi ensures that you and your team reach your full potential by analyzing your customer service conversations as they are being recorded.

Unlock AI-driven insights

Using conversational insights and AI, your call recordings are automatically transformed into company specific insights and real time trends.

Action your findings

Quickly set up improvement initiatives, discover new trends in your customer inquiries, and optimize your onboarding process.

Crack the code to a better customer experience

Gain insights on how to achieve higher customer satisfaction, reduce the number of customer calls, and save valuable time on documentation and quality assurance.

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Transform your customer service from conversations to insights

Customer insights

Customer trends

Conversational insights

Speech analytics

Want to have more profitable conversations?

See how Dixa can transform your customer service.
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