How to Build an AI-First Support Ecosystem

Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up.

New AI technology means new ways for CX leaders to improve efficiency, reduce costs, and boost CSAT. But where is the best place to use AI in your CX strategy? Across the board!

Join Maurits Pieper, Dixa and Perri Chaikof, Ada in conversation with Randy Berridge, Head of User Support & Insights at Dott, to learn about her AI-first CX strategy in Dott’s support ecosystem.

  • Leverage AI to enhance efficiency, reduce costs, and elevate customer satisfaction
  • Discover how you can strategically integrate AI into your customer support ecosystem
  • Hear first-hand from Randy Berridge about the joys and challenges of building an AI-first support ecosystem

Replay the Live Webinar

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Dixa Roadmap Update Q2 2025

Get a look behind the scenes – we’ll go through new features, and what’s coming next!

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Webinar
60 min watch

Introduction to Dixa Knowledge

We’re thrilled to announce the launch of Dixa Knowledge – your centralized hub for delivering seamless, accurate, and up-to-date knowledge articles across your entire brand to your agents and customers.

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60 min watch

Dixa Roadmap Update Q1 2025

Get a look behind the scenes – we’ll go through new features, and what’s coming next!

Watch now

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