Boost conversion rates by chatting with customers in realtime.
Balance automation with a human touch
No one likes impersonal chatbot experiences, especially if your problem doesn’t get resolved. Balance automation with human support by asking customers preliminary questions to gather context before routing them to the best suited live agent. Plus, take personalization one step further by greeting customers in their native language.
Customize your live chat experienceCreate a live chat widget that fits your visual identity
Easy interface designed to focus on the customer
“We had an aspiration before Dixa to become a global #OneRapha team. Dixa has provided us with this one-screen wonder.”Rob Pierce, Customer Operations Director – Rapha
“After Valentine’s Day it usually takes one week to clear the backlog. With Dixa, it only took two days.”Iman Safari, Customer Service Manager – Interflora
“We successfully rolled out Dixa in 8 countries in just over a month. For new countries, it now only takes us a couple of days to go live.”Andreas Sachse, COO – Too Good To Go