ChatGPT is coming for your customer service job.

Here is how to save it!

18th April 2023
– 8:00 am PDT (San Francisco)
– 11:00 am EDT (New York)
– 4:00 pm BST (London)
– 5:00 pm CEST (Copenhagen)

The lowdown

ChatGPT, the new AI-powered chatbot, might be the most widely adopted tool in the last few months, and amid a market downturn – do we all need to be worried?

Resume Builder, a US-based career site for creating resumes, polled 1,000 business leaders and found 48% of companies using ChatGPT say it has replaced workers. But, to what extent?

If you’re curious about the chances of ChatGPT taking over your customer service job – join us to explore the challenges, and how you can stay ahead of the curve!

  • Human vs AI-powered customer service, how do we navigate emerging technologies?
  • Working with ChatGPT to improve your customer service skills
  • Moving beyond the hype, can it impact customer loyalty?
  • How we’re integrating ChatGPT into the Dixa platform


This event is virtual, so you can enjoy it from the comfort of your own home. ☕️ We’ll share a link once you’ve registered for the event.

Sign up here!

Your experts:

Rob Krassowski
Chief Product Officer

Having taken several apps from idea stage to market, Rob has seen the impact of new tools, technology and AI on customer service teams. New ways of working brings challenges, and opportunities!

Tue Søttrup
VP CX Excellence

Tue has grown his career from Customer Service Agent to VP of CX Excellence, spanning 20+ years in CX! He’s passionate about utilizing software to empower you to build stronger relationships with your customers.

Mirza Beširović
Director of Product Management

A product leader with 11 years in tech, Mirza builds AI-powered products that automate conversations. A linguist by training, Mirza is particularly excited about the transformational effects of conversational AI and its impact on the future of work.