Webinar | 35 min Being Bold in Decision-Making for AI Transformations Get ready for an exclusive peek into the inner workings of the largest online wine marketplace – Vivino. Boasting a staggering 68 million users, discover how they are using AI to change the way you choose your wine. Join Silje Stougaard, Vice President of Global Operations, to take a look at how she’s spearheaded the adoption of AI at Vivino, empowered agents, and tackled a pivotal pain point for wine enthusiasts – worldwide! Delve into the ‘wine journey’ overseen by Silje – from the picturesque vineyards where your favourite wines originate, right to your doorstep. Being courageous in decision-making The importance of risk-taking to problem-solve pivotal pain points for your customer base Embracing innovation to deliver AI-powered wine recommendations to improve the customer experience, personalize interactions and support a community of wine enthusiasts The role of trust and transparency in being an early adopter of AI-powered wine selection, proactive issue resolution, and the positive impact it’s unleashed Share Featured On-Demand 60 min watch Dixa Roadmap Update Q2 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Webinar 60 min watch Introduction to Dixa Knowledge We’re thrilled to announce the launch of Dixa Knowledge – your centralized hub for delivering seamless, accurate, and up-to-date knowledge articles across your entire brand to your agents and customers. Watch now 60 min watch Dixa Roadmap Update Q1 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo