Webinar | 50 min How to Create an Effortless Experience That Builds Customer Loyalty Did you know that the average service interaction is 4 times more likely to make a customer disloyal? It’s no secret that great customer service (or a lack thereof) can make or break customer loyalty. In 2023, if you can provide high-quality and frictionless interactions, you will stand head and shoulders above the competition! Help yourself, your CX department and your company thrive for the year ahead. Matthew Dixon, author of The Effortless Experience, and Tue Søttrup, VP of CX Excellence at Dixa, are sharing all their tips to get you focused on what matters for 2023. Knowledge is power: How to create connected and effortless experiences across a wide range of customer channels What is the key to mitigating disloyalty Amid a market downturn, how to best empower your customer service team to provide positive customer experiences How to leverage proactive automation to reduce friction points How to increase your customer service department’s operational agility Replay the Live Webinar Share Featured On-Demand 60 min watch Dixa Roadmap Update Q2 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Webinar 60 min watch Introduction to Dixa Knowledge We’re thrilled to announce the launch of Dixa Knowledge – your centralized hub for delivering seamless, accurate, and up-to-date knowledge articles across your entire brand to your agents and customers. Watch now 60 min watch Dixa Roadmap Update Q1 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo