Webinar | 50 min 5 insights to transform your CX org into a value-builder Tink moved 100 new agents and CS leaders to Dixa in just 4 weeks. Learn how they accomplished their growth with very lean resources. Join us as we chat to ‘tink’, a leading German consumer IoT commerce platform working hard to help people connect every device in the modern home. Head of IoT services, Choan-yi Lai, will be speaking to Dixa’s VP of Product, Rob Krassowski, about how ‘tink’ supports their agents with the right tools and knowledge to quickly ramp up and deliver impeccable service in new and emerging markets. What will I learn? How tink was able to get 100 new agents and CS leaders up and running in just 4 weeks with very lean resources. Ways the company empowers their agents to deliver accurate and updated information to their customers in a fast-moving and increasingly complex space. How happy and empowered agents will help you grow your business. Replay the Live Webinar Share Featured On-Demand Webinar 60 min watch From Overwhelmed to Optimized: The AI Strategy That’s Transforming CX During the webinar we share how leading customer service teams are using AI not to replace their agents, but to supercharge their efficiency and enhance human connection. Watch now Webinar 60 min watch CX Intelligence: Advanced Analytics for Customer Support Leaders During the webinar we share tips and tricks for support leaders to track team’s performance and keep improving customer experience. Watch now 60 min watch Dixa Roadmap Update Q2 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo