Webinar | 50 min 5 insights to transform your CX org into a value-builder Tink moved 100 new agents and CS leaders to Dixa in just 4 weeks. Learn how they accomplished their growth with very lean resources. Join us as we chat to ‘tink’, a leading German consumer IoT commerce platform working hard to help people connect every device in the modern home. Head of IoT services, Choan-yi Lai, will be speaking to Dixa’s VP of Product, Rob Krassowski, about how ‘tink’ supports their agents with the right tools and knowledge to quickly ramp up and deliver impeccable service in new and emerging markets. What will I learn? How tink was able to get 100 new agents and CS leaders up and running in just 4 weeks with very lean resources. Ways the company empowers their agents to deliver accurate and updated information to their customers in a fast-moving and increasingly complex space. How happy and empowered agents will help you grow your business. Replay the Live Webinar Share Featured On-Demand Webinar 40 min read How to Build an AI-First Support Ecosystem New AI technology means new ways for CX leaders to improve efficiency, reduce costs, and boost CSAT. But where is the best place to use AI in your CX strategy? Watch now Webinar 40 min read Ride the peak season tidal wave: 6 top tips Wave goodbye to Black Friday and Holiday stress! Get the insider scoop on the Top 6 trends that will supercharge your eCommerce support – just in time! Watch now Webinar 50 min read Unlock the powers of GPT and AI with a solid knowledge base Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo