Webinar | 50 min The Key to Offering a Frictionless Customer Experience We’ve all been there, companies that are easy to purchase from, but they disappear when things go wrong. Or worse, it’s very easy to get in touch with them in lots of different ways, so you use them all and get many different answers. What causes painful customer experiences? Too many touchpoints to interact with your brand and not enough coordination. But, to the surprise of many, customers don’t mind switching channels, as long as the transition is seamless. It doesn’t need to be a headache to give your customers a frictionless end-to-end service journey. Join CX experts from Dixa and Playvox: Make the customer journey less of a labyrinth Manage the end-to-end customer service journey Improve the agent experience for a better customer experience Understand the customer’s experience through data Spread these findings throughout the organization Replay the Live Webinar Share Featured On-Demand Webinar 60 min watch From Overwhelmed to Optimized: The AI Strategy That’s Transforming CX During the webinar we share how leading customer service teams are using AI not to replace their agents, but to supercharge their efficiency and enhance human connection. Watch now Webinar 60 min watch CX Intelligence: Advanced Analytics for Customer Support Leaders During the webinar we share tips and tricks for support leaders to track team’s performance and keep improving customer experience. Watch now 60 min watch Dixa Roadmap Update Q2 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo