Webinar | 50 min Unlock the powers of GPT and AI with a solid knowledge base Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up. Know you need to jump on the AI-powered revolution, but don’t know where to start? Are you finding it difficult to locate actionable steps to get you there? Grab our simple steps to get started, and build a quality knowledge base that you can layer-on GPT / AI-powered technologies later (and with confidence in the results!).Tue Søttrup, VP of CX Excellence and Mirza Beširović, Director of Product Management are sharing all their tips to get you focused on what matters to build your AI into the future. The increasing need to build AI into your tech stack – should you give in? Why building a quality knowledge base is your shortcut to success How to build a roadmap for your C-suite and take them along the journey The improvements we see in deflection and response times as a result of self-service How to know when your knowledge base is sufficient enough to layer-on AI or GPT The knock-on effects on the agent experience, the future of work, and business agility Replay the Live Webinar Share Featured On-Demand Webinar 60 min watch From Overwhelmed to Optimized: The AI Strategy That’s Transforming CX During the webinar we share how leading customer service teams are using AI not to replace their agents, but to supercharge their efficiency and enhance human connection. Watch now Webinar 60 min watch CX Intelligence: Advanced Analytics for Customer Support Leaders During the webinar we share tips and tricks for support leaders to track team’s performance and keep improving customer experience. Watch now 60 min watch Dixa Roadmap Update Q2 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo