Keeping the Technical Simple with Cristina Martinez of Whisker

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Introducing Cristina Martinez, Senior Director of Customer Experience at Whisker, makers of the Litter Robot, a smart cat litter tray that’s been taking the internet by storm. Getting customer experience right can be hard at the best of times — and that’s when you’re not dealing with a product as complex as a robot! On top of that, Whisker is based entirely in the USA, the nation with the best reputation on the planet for customer service so they have a lot to live up to. Cristina tells us why.