Webinar | 25 min Creating Game-Changing Customer Experiences with AI AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape. Meet Cleo, the AI assistant that has already assisted 6 million users in avoiding overdrafts, improving credit scores, and enhancing budget management. Glean the CX insights from Daniel Bunton, Head of Customer Service, on creating game-changing customer service that is light-hearted, unforgettable and disrupting their industry! Join Maurits Pieper, from Dixa in conversation with Daniel Bunton, Head of Customer Support at Cleo AI, while they delve into leveraging AI for transformative customer experiences. Discover how Cleo stands out by engaging customers with a unique tone of voice. Through humorous interactions based on spending habits, Cleo aims to increase awareness and engagement with financial data Learn how Daniel places emphasis on the importance of prioritizing customer retention alongside revenue objectives Understand the challenges of building trust in the financial industry and how Cleo’s approach, including its distinctive tone of voice, has occasionally led to unexpected outcomes! Implementing AI in customer service teams, the importance of measuring success beyond just deflection rates Share Featured On-Demand 60 min watch Dixa Roadmap Update Q2 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Webinar 60 min watch Introduction to Dixa Knowledge We’re thrilled to announce the launch of Dixa Knowledge – your centralized hub for delivering seamless, accurate, and up-to-date knowledge articles across your entire brand to your agents and customers. Watch now 60 min watch Dixa Roadmap Update Q1 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo