Webinar | 26 min How Resident Home improved their agent experience & CSAT Resident Home’s Ren Kerekere talks about moving away from a system with scattered data and no cohesive overview over customers, to giving their agents and customers the ability to have more informed, higher-quality interactions. Learn how Resident Home improved both their agent experience and CSAT by: Letting their agents focus on the most time-consuming enquiries Building better workflows and increasing productivity for agents Building a knowledge base and increasing self-service rate to 31% Replay the Live Webinar Share Featured On-Demand 60 min watch Dixa Roadmap Update Q2 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Webinar 60 min watch Introduction to Dixa Knowledge We’re thrilled to announce the launch of Dixa Knowledge – your centralized hub for delivering seamless, accurate, and up-to-date knowledge articles across your entire brand to your agents and customers. Watch now 60 min watch Dixa Roadmap Update Q1 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo