Supercharged

Learn how valuable insights and friendly conversations fuel Goodiebox’s customer happiness revolution
Headshots of Mel & Lisa-Maria from Goodiebox, and Pam from Dixa

At Goodiebox, they treat their members as friends, and customer happiness lies at the heart of their business.

Tune in to hear how Goodiebox has built a support tech stack that provides their agents with the data they need to keep a cool overview of all conversations and make sure every member is greeted with the warm familiarity of a friend.

Learn how Goodiebox uses the power of Dixa & Chattermill to:
  • Empower their agents to create “wow” moments for members
  • Use comprehensive data to for example predict churn
  • Create transparency across their CX organization
 

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