Webinar | 26 min How Resident Home improved their agent experience & CSAT Resident Home’s Ren Kerekere talks about moving away from a system with scattered data and no cohesive overview over customers, to giving their agents and customers the ability to have more informed, higher-quality interactions. Learn how Resident Home improved both their agent experience and CSAT by: Letting their agents focus on the most time-consuming enquiries Building better workflows and increasing productivity for agents Building a knowledge base and increasing self-service rate to 31% Replay the Live Webinar Share Featured On-Demand Webinar 50 min read Unlock the powers of GPT and AI with a solid knowledge base Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up. Watch now Webinar 50 min read ChatGPT is coming for your customer service job! ChatGPT, the new AI-powered chatbot, might be the most widely adopted tool in the last few months, and amid a market downturn – do we all need to be worried? Watch now Webinar 50 min read How to Create an Effortless Experience That Builds Customer Loyalty We’ve all been there, companies that are easy to purchase from, but they disappear when things go wrong. What causes painful customer experiences? Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo