On-demand events & webinars
Knowledge is Power
Explore our CX library of knowledge: watch previous webinars or events
Creating Game-Changing Customer Experiences with AI
AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape.
Building trust with an AI-driven CX strategy
How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success.
Amplify your influence at the leadership table
Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table.
Human-powered service in the age of ChatGPT
As the market floods with AI-powered solutions, let’s delve into how AI can enrich the customer experience, and the crucial role of human-powered service.
Hiring an AI Agent and what it means for your CX team
Unlock the game-changing capabilities of AI agents in customer service. Join us for an exclusive look into hiring an AI agent with Anuj Arora, VP of Solutions & Strategy at Ada.
Surfing towards growth: Beauty Pie’s CX strategy unveiled
Hear first-hand how Beauty Pie are disrupting the beauty industry and driving their CX strategy from the C-suite. Chandni Bhatt, Head of Member Happiness, is sharing all her insights on her CX initiatives that are fueling business growth.
How the fastest-growing companies in the UK win customer loyalty
In today’s fiercely competitive markets of cycling apparel and jewelry, Rhys and Jade are setting the pace with their ground-breaking customer loyalty strategies. Now, they’re ready to share their insights with you!
Building a Customer Friendship™ rocket-ship in your org
In today’s competitive landscape, customer service is more critical than ever. Join us as Mads Fosselius unveils the power of merging human insights with AI for personalized interactions that skyrocket your customer satisfaction.
Being Bold in Decision-Making for AI Transformations
Get ready for an exclusive peek into the inner workings of the largest online wine marketplace, Vivino, boasting a staggering 68 million users. Discover how they are using AI to change the way you choose your wine.