On-demand events & webinars

Knowledge is Power

Explore our on-demand resources below to transform how you engage with your customers, build the agent experience for growth and tackle your most challenging CX hurdles!

Explore our CX library of knowledge: watch previous webinars or events

Webinar
58 min read

Customer Service is the New Value Center

Learn key principles of loyalty-building CX and customer service from a true expert in the field.

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Webinar
40 min read

How to Elevate Your CX with Automation and Chatbots

When and How to Successfully Elevate Your CX with Automation and Chatbots.

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Webinar
31 min read

Create “wow” moments, predict churn, and build a customer happiness revolution

Learn how valuable insights and friendly conversations fuel Goodiebox’s customer happiness revolution

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Webinar
29 min read

Change for the Better

Tune in to hear two CX leaders talk about the importance of stepping outside your comfort zone and making big changes to your support tech stack

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Webinar
26 min read

How Resident Home improved their agent experience & CSAT

Learn how Resident Home improved both their agent experience and CSAT

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Webinar
28 min read

How customer-centric brands can deliver great CX remotely

With the right remote support, you can continue engaging in friendly conversations that keep your business running and your customers happy.

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Webinar
33 min read

How to build personalized experiences with customer insights

Powered by customer data and actionable insights, personalized conversations become ever-more relevant, deepening customer loyalty and driving greater ROI for businesses.

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Webinar
30 min read

Tickets are Dead! Long live conversations!

Tune in to hear our Chief CX Evangelist, Mikkel, explain how the future of customer engagement is conversational and why tickets are not a part of this future?

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Webinar
29 min read

The State of Conversational Customer Engagement

Join the dialogue with G2 expert, Marshall Lager and Dixa VP Marketing, Kenneth Tange, as they discuss the transformative space of Conversational Customer Engagement.

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