Health score – How to get it right!
Now more than ever you need to know the status and the well being of your customers! Do you have framework to continuously asses the health score of your customers? If not, you need sort it out now!
Pamela Alvarez, VP Customer Success at Dixa, will share her framework that has been widely successful in getting the health score right and driving the customer success activities forward in B2B SaaS companies!
Customer Success Stage @ 12:50