Your one-stop shop for CX trends & insights

Explore ways to improve your customer service, level up your customer experience, grow your customer base, and more.
Dixa Life
4 min read

Dixa gains momentum with funding from SEED Capital and well-known investor Preben Damgaard

Read more
Dixa Life
2 min read

Co-Founder, Mads Fosselius, Comes on Board as Dixa’s New CEO

Read more
Customer Service
6 min read

Rethinking Contact Center KPIs – Part 1

Read more
CX
3 min read

The Tools You Need to Help Grow Your Business in 2021

Read more
Customer Service
11 min read

What my Bookstore Clerk Taught Me About SaaS Marketing

Read more
Customer Service
6 min read

Are Your Customers Contacting You About the Right Things?

Read more
Customer Service

Contact Center Management Basics

Read more
Customer Service
2 min read

Empower Your Customer Service Agents

Read more

Stay in the know

Get CX insights, proven strategies, & the latest news in your inbox every week!