Meet the Messenger

Did you know that the average service interaction is 4 times more likely to make a customer disloyal?Keep your customers connected. Unleash the power of Dixa across devices and platforms with Dixa Messenger.
Dixa Messenger

Learn how your CX team can:

  • Connect messaging, live chat, self-service, and chatbots into a single point of contact.
  • Digitally contain customers to reduce unnecessary repeat contacts and reduce friction.
  • Drive engagement by using push notifications and customizing your in-app service experience.
  • Simplify your agent experience by unifying conversations from apps, mobile, and web into a single view and with automated routing to the right agent.
  • Hand-off high-value conversations from chatbots to agents.

Replay the Live Webinar

Featured On-Demand

Webinar
40 min read

How to Build an AI-First Support Ecosystem

New AI technology means new ways for CX leaders to improve efficiency, reduce costs, and boost CSAT. But where is the best place to use AI in your CX strategy?

Watch now
Webinar
40 min read

Ride the peak season tidal wave: 6 top tips

Wave goodbye to Black Friday and Holiday stress! Get the insider scoop on the Top 6 trends that will supercharge your eCommerce support – just in time!

Watch now
Webinar
50 min read

Unlock the powers of GPT and AI with a solid knowledge base

Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up.

Watch now

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.