Webinar | 28 min How customer-centric brands can deliver great CX remotely The contact center is the heart of customer service and the forefront of your brand. In times of crisis such as the current global COVID-19 pandemic, customers expect queries and concerns to be addressed instantaneously, making the customer experience critical as well as challenging. With the right remote support, you can continue engaging in friendly conversations that keep your business running and your customers happy. Watch this webinar to learn how to: Equip your contact center and support teams for effective remote work Enable critical business continuity remotely, providing customer confidence and agent safety Boost remote agent team productivity, operational agility and improve customer experience Replay the Live Webinar Share Featured On-Demand Webinar 40 min read How to Build an AI-First Support Ecosystem New AI technology means new ways for CX leaders to improve efficiency, reduce costs, and boost CSAT. But where is the best place to use AI in your CX strategy? Watch now Webinar 40 min read Ride the peak season tidal wave: 6 top tips Wave goodbye to Black Friday and Holiday stress! Get the insider scoop on the Top 6 trends that will supercharge your eCommerce support – just in time! Watch now Webinar 50 min read Unlock the powers of GPT and AI with a solid knowledge base Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo