Webinar | 28 min How customer-centric brands can deliver great CX remotely The contact center is the heart of customer service and the forefront of your brand. In times of crisis such as the current global COVID-19 pandemic, customers expect queries and concerns to be addressed instantaneously, making the customer experience critical as well as challenging. With the right remote support, you can continue engaging in friendly conversations that keep your business running and your customers happy. Watch this webinar to learn how to: Equip your contact center and support teams for effective remote work Enable critical business continuity remotely, providing customer confidence and agent safety Boost remote agent team productivity, operational agility and improve customer experience Replay the Live Webinar Share Featured On-Demand Webinar 50 min read Unlock the powers of GPT and AI with a solid knowledge base Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up. Watch now Webinar 50 min read ChatGPT is coming for your customer service job! ChatGPT, the new AI-powered chatbot, might be the most widely adopted tool in the last few months, and amid a market downturn – do we all need to be worried? Watch now Webinar 50 min read How to Create an Effortless Experience That Builds Customer Loyalty We’ve all been there, companies that are easy to purchase from, but they disappear when things go wrong. What causes painful customer experiences? Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo