It’s time to communicate with your customers through friendly and engaging conversations and acknowledge them for choosing your service or product. Nobody likes to be treated as a number. Tune in to hear our Chief CX Evangelist, Mikkel, explain how the future of customer engagement is conversational and why tickets are not a part of this future ?
• How to re-think how you engage with your customers
• Why the conversations you have with your customers should matter the most
• How to make sure you deliver personal and consistent support
• How to break down silos in your communication infrastructure